Many business telecom users are dissatisfied with their companies' communication technologies, according to survey results from Siemens AG. The German communication equipment provider said 76% of the 382 respondents (mostly from Europe, but also from North America and other places) reported that their cellphones, smartphones and other wireless devices don't enrich their work lives. As well, 62% said the communication infrastructure in the office isn't reliable, and had suffered a breakdown in the past six months. Siemens said fixed-mobile convergence (FMC), which bridges various networks for a seamless end-user experience, might help. The company also figures communication equipment designed on standard networking protocols might address reliability issues.

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